Shipping policy
Thank you for shopping with Vedilora. We are committed to delivering your orders safely and on time.
Order Processing
- Orders are usually processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During high-demand periods, sales, or festive seasons, processing times may be slightly extended.
Shipping Timeline
Estimated delivery timelines:
- Metro Cities: 3–7 business days
- Other Locations: 5–10 business days
Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen logistics delays.
Shipping Charges
- Free shipping may be available on selected products or promotional offers.
- Any applicable shipping charges will be displayed at checkout before payment.
Order Tracking
Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp (if applicable).
Delayed or Failed Deliveries
Delivery may be delayed due to:
- Incorrect shipping information
- Courier service issues
- Natural events or operational disruptions
- Remote delivery locations
If a package is returned due to incorrect address, failed delivery attempts, or customer unavailability, additional shipping charges may apply for re-shipping.
Damaged Packages
If your package arrives damaged or opened:
- Do not accept the package if visibly tampered.
- Contact us immediately at store@vedilora.com with photos and order details.
International Shipping
Currently, international shipping may not be available for all products or locations.
Contact Us
For shipping-related questions or support:
Email: store@vedilora.com
Website: www.vedilora.com