Frequently Asked Questions

Orders

How do I place an order?

Browse your favorite jewellery pieces, add to cart, and proceed to checkout securely.

Can I cancel my order?

Yes, contact us quickly after placing the order. Cancellation depends on dispatch status.


Shipping

How long does delivery take?

Most orders are delivered within 3–7 business days depending on your location.

Do you offer free shipping?

Shipping offers may vary during promotions or based on order value.


Returns & Refunds

Do you accept returns?

Please review our Return / Refund Policy page for eligibility and conditions.

When will I receive my refund?

Approved refunds are typically processed within 5–7 business days.


Products

Will jewellery tarnish?

With proper care, your jewellery can maintain its shine for a long time.

Is it suitable for gifting?

Absolutely. Vedilora pieces are perfect for birthdays, anniversaries, weddings, and festive gifting.


Support

How can I contact Vedilora?

Email us at vedilorastore@gmail.com or call +91 8001009800.